Resevarningar och störningar

If you are traveling to, from, or via Amsterdam Airport Schiphol, your flight may be delayed or canceled.

Due to limited capacity across airlines, crew scheduling adjustments, and operational constraints caused by the weather, rebooking is taking longer than usual. Please be assured that our teams are working around the clock to get you to your destination as soon as possible.

Due to the high number of passengers affected, our phone lines and social media channels are very busy. For the quickest updates on your booking, we recommend checking My Trip regularly.

For information about care, assistance, and compensation, please visit: https://www.klm.nl/en/information/legal/assistance-compensation

We will notify you immediately if there are any changes. Please make sure your contact details are up to date in My Trip: https://www.klm.com/trip

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

If you want to cancel your flight and request a travel voucher, please note that:

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

We are automatically searching for the first available alternative flight. Once rebooked, you will receive an email with your new flight details. You can also check your booking in My Trip:

https://www.klm.com/trip

Please note that rebooking may take time due to limited availability across all airlines. If you find a better option yourself, you may book it and request a refund afterwards: https://www.klm.nl/en/claim.

If you have booked a flight to, from or via below-listed destinations on Saturday 3 January 2026 you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 3 January 2026.

Did your original flight depart on Saturday 3 January 2026 to, from or via any of the above-listed destinations. Then we'll do our best to rebook you on the next possible flight. Please see below options and rules:

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

If you want to cancel your flight and request a travel voucher, please note that:

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

If you have booked a flight to, from or via Montego Bay, Jamaica from Saturday 25 October 2025 to Saturday 31 January 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Monday 10 November 2025.

Does your original flight depart from Saturday 25 October 2025 to Saturday 31 January 2026 to, from or via Montego Bay, Jamaica, then your new departure date should be on or before Saturday 7 February 2026. You can rebook your flight at the latest on Saturday 7 February 2026. Please see below options and rules:

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

If you want to cancel your flight and request a travel voucher, please note that:

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.